Search Conferences

Type in any word, words or author name. This searchs through the abstract title, keywords and abstract text and authors. You may search all conferences or just select one conference.


 All Conferences
 EMAC 2019 Annual Conference
 EMAC 2020 Annual Conference
 EMAC 2020 Regional Conference
 EMAC 2021 Annual Conference

EMAC 2019 Annual Conference


Boosting mobile promotion. Exploring the platform effectiveness on in-store promotion.
(A2019-8078)

Published: May 28, 2019

AUTHORS

Valentina Pitardi, KEDGE BS ; Giulia Miniero, Assistant professor, Franklin University Switzerland; Francesco Ricotta, Full Professor, Sapienza University of Rome

KEYWORDS

Mobile promotions; Social Presence; Goal congruity

ABSTRACT

While mobile promotions have become increasingly popular in recent years, limited studies have analysed the effects of mobile promotions on consumer behaviour, and very few research has focused on in-store mobile promotions. By focusing on location based advertising, this research investigates the effect of the platform used in the in-store mobile promotion (WhatsApp – Facebook) and the content of the promotion (shopping goal congruent- shopping goal non-congruent) on consumer purchase intention. The results of two experiments demonstrate that: i) WhatsApp in-store mobile promotions are more effective in driving purchase intentions; ii) the effect of platform on mobile promotion is greater when the promotion is congruent with the consumer goal. We explain such effects using the level of social presence triggered by the platform. The paper ends with a discussion of the study’s implications, along with its limitations and future research directions.