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EMAC 2020 Annual Conference

How providing personal information about the producer on food packaging affects consumer responses

Published: May 27, 2020


Dennis Gawlik, University of Hohenheim; Verena Hüttl-Maack, University of Hohenheim


producer information; picture of producer; food packaging


Food supply chains without any connection between producers and consumers characterize today’s food systems. However, consumers show a growing interest in who produces their food and some retailers and producers react to this by providing personal producer infor-mation on packaging. We investigate this practice and assume that personal producer infor-mation such as a picture or the name will improve consumer evaluations of products. We present an experimental study, in which we vary the amount of visual and textual producer information provided on the packaging of unprocessed food. Our results show that especially a picture of the producer improves the attitude towards the product, perceived food quality and authenticity. This effect is mediated by enhanced levels of trust in the product, while the perceived amount of information does not increase. The opposite occurs for textual infor-mation. To practitioners, we can recommend providing visual producer information.