Search Conferences

Type in any word, words or author name. This searchs through the abstract title, keywords and abstract text and authors. You may search all conferences or just select one conference.


 All Conferences
 EMAC 2019 Annual Conference
 EMAC 2020 Annual Conference
 EMAC 2020 Regional Conference
 EMAC 2021 Annual Conference

EMAC 2021 Annual Conference


Ethnocentric Consumer Resistance: British Consumers’ Resistance to Cosmopolitanism in Domestic Brands
(A2021-93930)

Published: May 25, 2021

AUTHORS

Charles Lynch, Goldsmiths University; Adele Gruen, Institute of Management Studies, Goldsmiths, University of London

ABSTRACT

Ethnocentrism, holding one’s group above others, is on the rise, notably in the United Kingdom as exemplified by the newly implemented Brexit. Consequently, brands are on a collision course with many of their domestic customers in their overt advocacy of cosmopolitan values. This research draws on theories of power and resistance to explore how British ethnocentric consumers resist cosmopolitan discourses of domestic brands. Through depth interviews with eight British ethnocentric consumers, the findings reveal three core modes of ethnocentric consumer resistance towards domestic brands: articulating their power, contesting the ads, and unmasking the agents behind the brands. This research contributes to our understanding of consumer resistance by developing the concept of ethnocentric consumer resistance.