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EMAC 2019 Annual Conference

The impact of digital innovations on grocery retail performance

Published: May 28, 2019


Zombor Berezvai, Corvinus University of Budapest; Agardi Irma, Corvinus University of Budapest; Judit Szabolcsné Orosz, Corvinus University of Budapest


digitalization; grocery retailing; profitability


This paper addresses the question how digital innovation in retailing impacts firms’ bottom line performance. The retail industry is shaped by digitalization since the previous decade that covers significantly more areas than just e-commerce. Despite this influence, digital retail innovation is still an underresearched area in academic publications. We collected digital innovation, firm performance and other company related data from various sources for 36 European and US-based grocery retailers for 2007-2017 and estimated a dynamic panel regression model to analyze the causal effect of digital innovation on retail performance. Results indicate that digital innovations are having a one-year lagged positive effect on the profitability of the retailers. Additionally, this effect proved to be temporary, indicating that a continuous stream of digital innovations is needed to sustain a long-run outstanding performance.


The present publication is the outcome of the project „From Talent to Young Researcher project aimed at activities supporting the research career model in higher education”, identifier EFOP-3.6.3-VEKOP-16-2017-00007.