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EMAC 2019 Annual Conference


Enhancing Luxury Brand Love: The Mediating Role of Product Design Perception
(A2019-8921)

Published: May 28, 2019

AUTHORS

Aurélie HEMONNET, Aix Marseille University - IAE Graduate School; Pierre VALETTE-FLORENCE, Université Grenoble Alpes - IAE

KEYWORDS

Product Design ; Brand Love; Value Theory

ABSTRACT

While product design is intrinsically linked to brand building and to the definition of luxury, consumers’ sensitivity to luxury products and to design is usually addressed separately. Yet, for optimal marketing-oriented decisions, they need to be brought together. Furthermore, while design is intrinsically linked to luxury, little research focused on its influence on the symbolic and the economic value of brands. This research specifically analyses how brand-level attitudes are influenced by product-level sensitivity to design. Building on the value theory, it investigates to what extent the product design enhances luxury brands value. Based on a sample of 125 individuals, a partial least square analysis was used. Firstly, it reveals the mediating role of product design between social and individual drivers and luxury brands symbolic value (through brand love and brand equity). Secondly, it confirms the creation of economic value through the positive influence on willingness to pay a premium price.