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EMAC 2020 Annual Conference

Can Big Data Analytics Support Innovation?

Published: May 27, 2020


Nick Hajli, Swansea University; Farid Shirazi, Associate Professor, Ryerson University; Olu Adegbite , University of Wales Trinity Saint David; Saeed Rouhani, Assisstant Professor, University of Tehran; Mina Tajvidi, Lecturer in Digital Marketing/Newcastle University ; Farzad Khani, Azad University


firm’s customer agility; new product success; big data analytics


We developed an empirical research to argue a new product success is a function of firm’s customer agility and product innovation performance. Using data through a questionnaire with structural equation modeling approach to analysis it, we find interesting results. The findings confirms that our integrative framework identifying the links among firm’s customer agility, new product success and big data analytics capabilities. The results also show big data analytics shapes firm’s customer agility in achieving new product success.