Search Conferences

Type in any word, words or author name. This searchs through the abstract title, keywords and abstract text and authors. You may search all conferences or just select one conference.

 All Conferences
 EMAC 2019 Annual Conference
 EMAC 2020 Annual Conference
 EMAC 2020 Regional Conference
 EMAC 2021 Annual Conference
 EMAC 2021 Regional Conference
 EMAC 2022 Annual
 EMAC 2022 Regional Conference

EMAC 2020 Annual Conference

Information Technologies (IT) adoption by Small and Medium Enterprises (SMEs): a meta-analysis

Published: May 27, 2020


Celso de Matos, Unisinos University, Unisinos Business School; Fernando Santini, Unisinos University, Unisinos Business School; William Jardim, Unisinos University, Unisinos Business School; Wagner Ladeira, Unisinos


IT adoption; SMEs; antecedents


In the last decades, studies have analyzed the firm’s adoption of new technologies, including the small and medium enterprises (SMEs). However, despite the number of studies investigating IT adoption in SMEs context, conflicting results have been reported, e.g. the role of usefulness, ease of use and perceived costs. Hence, we conducted a meta-analysis of the empirical findings. Based on the review of 59 studies and a cumulative sample of 19,739 respondents, we developed and tested a theoretical model. Our main findings indicate that usefulness, perceived compatibility and ease of use were the main predictors of IT adoption. In addition, two of the three proposed antecedents (i.e., resources and market turbulence) were significantly associated with IT adoption. On the other hand, support service was not significant in explaining IT adoption. Moreover, IT adoption presented significant effect on the outcomes (i.e., relative advantage, efficiency, profit and revenues).


Authors are thankful for CAPES PROEX 1636/2018.