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EMAC 2026 Spring Conference

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Keeping or Breaching the Promise: A closer look into the “blind spots” of hospitality industry servicescapes
(A2026-134087)

Published: June 5, 2026

AUTHORS

MARKOS TSOGAS, University of Piraeus; Kalipso Karantinou, Athens University of Economics & Business; Marina Kyriakou, University of Piraeus; Maria Psimouli, ACG; Athanasios Gkaintatzis, Athens University of Economics and Business; Katerina Papakonstantinou, University of Piraeus

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